Supervisor, Strategic Services

Title: Supervisor, Strategic Services
Reports to: Director of Strategic Services

About Wasserman

We are an independent, fully integrated advertising agency on the West Coast. We creatively connect people around brands to positively impact behaviours: to believe, feel, register, click, follow, shop, understand. We work across interdisciplinary teams to continuously come up with fresh ideas for our clients.

About the Strategic Services department

We are an inquisitive bunch that champions clients’ brands with strategically-sound insights. Exceptional client service is what we are known for, and we measure success by being:

  • Strategic: to achieve business impact through the insightful application of data and insights
  • Proactive: to be self-driven, with a sense of ownership and a focus on problem solving
  • Team players: as a member of Strategic Services, we work closely with both our clients and each department in the agency. In other words, having strong relationship building skills are key to our success

As Supervisor, Strategic Services, you will:

  • Manage and oversee the day-to-day business and projects for assigned clients
  • Work with the account management lead in the development of campaign strategy and annual plans
  • Guide the successful achievement of client objectives
  • Effectively communicate and collaborate with internal teams
  • Seek and identify opportunities to grow and improve clients’ marketing effectiveness
  • Develop deep understanding of consumer and relevant category trends
  • Establish and oversee the management of budgets
  • Work with the Director of Strategic Services and the President to identify opportunities to grow existing client relationships
  • Develop Account Coordinators and Managers through on-the-job training and coaching

We’re looking for someone with:

  • 5- 7 years of agency experience
  • Experience independently leading day-to-day operations of complex accounts
  • Exceptional skills in managing details
Applying for

Supervisor, Strategic Services