Manager, Strategic Services

Title: Manager, Strategic Services
Reporting to: Director of Strategic Services

About Wasserman

We are an independent, fully integrated advertising agency on the West Coast. We creatively connect people around brands to positively impact behaviours: to believe, feel, register, click, follow, shop, understand. We work across interdisciplinary teams to continuously come up with fresh ideas for our clients.

 About the Strategic Services department

We are an inquisitive bunch that champions clients’ brands with strategically-sound insights. Exceptional client service is what we are known for, and we measure success by being:

  • Strategic: to achieve business impact through the insightful application of data and insights
  • Proactive: to be self-driven, with a sense of ownership and a focus on problem solving
  • Team players: as a member of Strategic Services, we work closely with both our clients and each department in the agency. In other words, having strong relationship building skills are key to our success

In this role, you will:

Manage client campaigns and projects, reporting to the senior lead on the account.  Key responsibilities include:

  • Being the day-to-day contact for our clients, with responsibility and accountability on all project details, from briefing to budgets
  • Working with and across every department internally (Creative, Connections, Production and Billing) to deliver on client deliverables.
  • Keeping current on industry trends and issues affecting client’s business.
  • Growing your strategic abilities.

We’re looking for someone who has:

  • A minimum of 2 or more years of relevant industry experience (agency experience preferred)
  • A solid understanding of agency job flow processes
  • A solid knowledge of digital, social and broadcast production
  • Demonstrated passion for branding and communications strategy
  • A track record of project management skills
  • Exceptional attention to detail
  • Stellar interpersonal skills
Applying for

Manager, Strategic Services